1. Home
  2. »
  3. SIR - Retail Services Training Package
  4. »
  5. SIR30216 – Certificate III in Retail

SIR30216 – Certificate III in Retail

The SIR30216 - Certificate III in Retail is structured to provide learners with the practical skills and knowledge necessary to excel in the retail industry. The curriculum is designed to enhance customer interaction, sales capabilities, and understanding of the retail environment, preparing students for roles that may include supervising others

Course Overview

The SIR30216 – Certificate III in Retail is structured to provide learners with the practical skills and knowledge necessary to excel in the retail industry. The curriculum is designed to enhance customer interaction, sales capabilities, and understanding of the retail environment, preparing students for roles that may include supervising others and working independently.

Course Duration

The duration of the course can vary depending on the mode of delivery (full-time, part-time, online, or blended learning) and the student’s pace of study. Typically, it takes between 6 months to 1 year to complete.

Course Structure

Core Units: The core units are essential for all students and cover the critical aspects of retail operations:

  • Work effectively in a customer service environment
  • Communicate in the workplace to support team and customer outcomes
  • Perform stock control procedures
  • Minimize loss
  • Work effectively in a retail team
  • Use strategies to respond to routine workplace problems

Elective Units: Elective units allow students to specialize in areas of interest or areas that are particularly relevant to their career aspirations within the retail sector. These can include:

  • Engage the customer
  • Sell to the retail customer
  • Organize and maintain the store environment
  • Contribute to workplace health and safety
  • Manage personal work priorities and professional development

Learning Outcomes

Upon completing the SIR30216 – Certificate III in Retail, graduates will be able to:

  • Provide high-quality customer service, including handling customer inquiries and managing complaints.
  • Conduct sales transactions and apply product knowledge to facilitate customer purchases.
  • Implement visual merchandising techniques to enhance product presentation and store layout.
  • Manage inventory, including receiving and replenishing stock.
  • Work effectively as part of a team and contribute to a safe and productive work environment.

Career Pathways

This qualification can lead to various roles within the retail industry, including:

  • Retail Sales Assistant
  • Customer Service Representative
  • Visual Merchandiser
  • Department Supervisor
  • Team Leader

Entry Requirements

There are typically no formal prerequisites for entry into this course. However, some providers may have their own requirements, such as a minimum education level, English language proficiency, or age restrictions.

Assessment Methods

Assessment methods typically include a mix of written assignments, practical demonstrations, and workplace assessments to ensure students have the practical skills and theoretical knowledge required for the retail sector.

Accreditation

The SIR30216 – Certificate III in Retail is nationally recognized under the Australian Qualifications Framework (AQF), ensuring that graduates are equipped with qualifications respected and valued across Australia within the retail industry.

Do you know your job experiences can be converted to a qualification?

In Australia there are few ways you can get qualified or apply for credit exemption in university or vocational college. First method we all know is traditional classroom based learning. Another is based on your prior complete , partially complete education , knowledge, skills and job experiences. This process is 100% legal and approved by the Australian Government. called  Recognition of Prior Learning ( RPL).

The qualification outcomes are the same as you were completing this course in the classroom.  Many experienced professionals would convert their skills and experience by talking about the RPL program. Assessment done mostly through emails. No need to attend face to face classes or repeating the things you already know.

Mode of Study

Classroom Based: Best for students with no experience and skills.
Duration: 1 year.
Delivery: Online and Self paced.

Recognition of Prior Learning (RPL): Best for students with knowledge, skills and experience.
Duration: 3-6 months (depending on assessment and evidence gathering)
Delivery: Online and Self paced

What do you need to start?

Have you partially completed your studies elsewhere?
Is your prior education related to aged care and disability care study from TAFE or private colleges but failed to complete due work and family commitment. You can claim credit or full qualification with partial education and skills. .
Do you have local or overseas experiences?
You can claim for the Recognition of Prior Learning (RPL) certificate with your overseas education, job skills, knowledge and experiences.

What documents are required to apply for the Recognition of Learning (RPL) program?

We need the following documents to check your eligibility and complete for the Recognition of Prior Learning (RPL) program.
– Resume
– Reference
– Payslips
– Create USI (if you do not have one) https://www.usi.gov.au/providers/create-usi-student
– Payment for the invoice
– RPL assessment.

Enroll Right Now and Get 3 Free Certificates =>

Why is RPL preferred by many professionals like you over classroom-based studies?

RPL can be completed online from the comfort of your home. It is a cost saving way of getting qualified and allowing you to save a substantial amount off course fees.

Avoid repeat learning and classroom study by recognising what you already know, online and from the comfort of your home.

Usually, the classroom based study will require you to complete all the assignments and assessments whereas RPL is recognising your skills that does not require you to complete any assignments.

Save Time

Forget years of study! RPL can be completed within weeks, exempting you from studying one or all the units of your qualification.

Save Money

RPL is a cost-effective way of achieving your qualification, allowing you to save a substantial amount off course fees.

Save Effort

Avoid repeat learning and classroom study by recognizing what you already know, online and from the comfort of your home.

What People Say

Duncan Murage
Duncan Murage
15. July, 2021.
One of the best RPL institution, great team, quick response and a save of money. Their process is very easy and open. You get certified within few days. I recommend to everyone
Emraan H
Emraan H
3. July, 2021.
Thanks Get Certify for You tremendous Support . Highly Recommended
Suhana Nazmin
Suhana Nazmin
25. May, 2021.
Farid Talukder is talented and knowledgable about the courses and career information. I highly recommend him as your career counsellor.
wahid tamim
wahid tamim
25. May, 2021.
I met their courses and career counsellors for for the recognition of my skills and experiences to get Diploma of Project management. I can not thank you enough Mr Farid Talukder to guide me for the RPL process. Definitely recommended.
Kaiwan Irani
Kaiwan Irani
2. June, 2020.
Great Place. Helped my friend get RPL in just 6 weeks. Thanks Guys!
M R
M R
30. May, 2020.
Satisfied deal. Authentic and genuine service.
Farid Talukder
Farid Talukder
30. January, 2020.
Professional and honest.

How RPL Works

So It's basically four steps process>

You will be given opportunities to prepare your Evidence  portfolio;  that includes (Resume, Work references, work photos and videos )  When it’s completed, you’ll have a brief discussion with an RPL specialist who will walk you through the process.Start with a simple Self-Assessment checklist. Next, we’ll work with you to gather your supporting evidence. Going through all of your work experience and determining suitable evidence can be hard. We strive to make it easier.

An assessor from the RTO  will have a competency conversation with you to understand the suitability of the program.After you identify the qualifications you’re eligible for, it’s time to get started! You’ll receive a number of documents that will start the process.

You need to be verified by a third party, usually by your boss/manager. They need to provide signed documents called “Third Party Verification”

It’s time for the good news.RPL Process is complete provided you meet the requirements of each Unit of Competencies. You’re then issued with a Nationally Recognised Qualification from one of our RTO partners. Congratulations!

frequently asked questions

We recognise overseas experience and the chance is very high that you may be eligible for the qualification. Click the button Apply Now to check if you are eligible.

After the initial paperwork, you’ll be provided with an “RPL Kit”. Complete the assessments of that RPL Kit and send it to us. If you are marked as competent, you’ll be awarded with a qualification.

Most of our students get their qualifications within 4-8 weeks.

Yes, we provide Nationally Recognised Qualification by our partner RTOs.

Yes, we offer a payment plan.

Speak with one of our RPL Specialist to determine your eligibility

General Application form

Are You Eligible For Recognition of Prior Learning (RPL) program?:

✔ An Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?
✔ Have 1 year of minimum work experience
✔ Has study right in Australian educational institution

Share this course

Apply now to determine your eligibility for this qualification

General Application form

Apply For the Enrollment now & Get 3 Free Certificate

RPL Application form college
Please complete all sections of this form, sign the declaration and submit the form with relevant documents

(Disclaimer: All courses and qualifications are provided in partnership with Registered Training Organisation (RTOs). Not all the courses may not be subject to RPL assessment.)

Qualification(s)

Select the qualification(s) you would like to get assessed on.


Participant Enrolment Agreement

Participant Details

USI

Address

Emergency Contact



Employment Status

Of the following categories, which BEST describes your current employment status?

Employer Details

If applicable

Cultural Background

Education

Disability


Study Reason

Candidate Declaration:

I declare that provided information is true and correct. I understand that providing false and misleading information, or not complied with the perquisites of Get Certified Australia (GCA) may results in cancellation of the Recognition of Prior learning (RPL) process. I also give consent Get Certified Australia to collect, use

and disclosure of personal information. I confirm that I have been explained the in detail about the process. I confirm that I am aware of rights and obligations during and after the RPL procedures. I am aware that if enrolment form and requested documentation not provided within the reasonable time I will not be issued with the qualifications by nominated RTO. I understand that GCA is not a RTO and not able to issue the Nationally Recognised Qualification. GCA provides educational services to locate and recognizes of RPL with its partner and non-partner RTOs.

Privacy Declaration:

Candidates information collected in this form purely to assist the candidate to facilitate the Recognition of Prior Learning Process(RPL) and is not forwarded to any other party without the consent of the relevant party. Information collected in the form will be shared with partner and non-partner RTOs for administrative and legal purpose only.

Payment

RPL services fees must be paid in full to lodge the application with a RTO. GCA may accept part payment as a deposit that does not guarantee that the process has been initiated.

If the applicant fail to pay the full Services Fee within three months, GCA may automatically forfeit the deposited amount.

Refund Policy

Deposit or full payment will be refunded in full if you decide withdraw for whatever reason within 7 working days of cooling off period. Deposit or full payment will be refunded in full if RTO unable to issue the qualifications and/or you are not eligible for the qualification.

Full, part or any fees charged will not refunded if you change your mind after 7 days cooling off period and are unable to provide requested documentations within three months of time.

All refunds will be made within 20 calendar days of the date that GCA receives a written refund request to any of the emails listed in the website.