Course Overview:
The SIT30222 – Certificate III in Travel is designed to equip students with the essential skills and knowledge required for a successful career in the travel industry. This course covers a broad spectrum of topics, including travel product sales and promotion, reservation systems, itinerary planning, and customer service. Students will learn to provide travel advice, prepare quotations, and process bookings, preparing them for roles in travel agencies, tour operators, and other travel-related businesses.
Course Duration:
This program can typically be completed in 12 to 18 months, depending on whether students are enrolled on a full-time or part-time basis. Many institutions offer flexible learning options to accommodate the needs of working professionals.
Course Structure:
The curriculum is composed of a mix of core and elective units, focusing on the practical application of skills in a travel industry context:
- Core Units:
- Provide service to customers
- Show social and cultural sensitivity
- Process travel-related documentation
- Access and interpret product information for international destinations
- Construct normal international airfares
- Use a computerized reservations or operations system
- Elective Units:
- Book supplier products and services
- Prepare quotations
- Provide advice on international destinations
- Provide advice on Australian destinations
- Sell tourism products and services
- Process travel-related documentation
Learning Outcomes:
Graduates of the SIT30222 – Certificate III in Travel will be able to:
- Understand and apply key concepts and practices within the travel industry.
- Use global distribution systems and other travel technologies proficiently.
- Provide informed travel advice and create tailored travel itineraries.
- Process bookings, quotations, and documentation with accuracy.
- Deliver exceptional customer service, addressing clients’ travel needs and preferences.
- Work effectively in a team and contribute to a productive work environment.
Career Pathways:
This qualification opens up career opportunities in various sectors of the travel industry, including:
- Travel Consultant
- Reservation Sales Agent
- Domestic or International Travel Advisor
- Cruise Consultant
- Corporate Travel Consultant
Entry Requirements:
There are typically no formal prerequisites for entry into this course. However, some institutions may require students to demonstrate basic literacy and numeracy skills or to have completed a certain level of education.
Assessment Methods:
Assessment throughout the course includes practical demonstrations, written assignments, projects, and presentations, designed to simulate real-world travel industry tasks and challenges.
Accreditation:
The SIT30222 – Certificate III in Travel is nationally recognized under the Australian Qualifications Framework (AQF), ensuring that graduates have the qualifications and skills valued by employers across Australia and potentially internationally.